Terms and Conditions

These Terms and Conditions apply to all ticket purchases and attendance at the Copilot & AI Masterclass for Executive Assistants, organised by EA Campus, operated by PPPA Ltd., taking place on Thursday 12 November 2026 at ISH Venues, London. By purchasing a ticket and/or attending the event, you agree to the following Terms and Conditions.

1. Event Organiser

The Copilot & AI Masterclass for Executive Assistants is organised by:

PPPA Ltd.

Trading as The EA Campus

Throughout these Terms and Conditions, the organiser may be referred to as “EA Campus”, “we”, “us”, or “our.”

2. Ticket Types

Tickets are available in the following formats:

• In-Person Masterclass (Full Day)

Each ticket grants access only to the sessions and dates specified at the time of purchase. Tickets are valid for one named attendee only unless otherwise stated.

3. Payment and Confirmation

Full payment must be received at the time of booking in order to secure your place.

Once payment has been processed, you will receive a confirmation email containing your ticket and event information. It is the responsibility of the ticket holder to ensure the email address provided during registration is correct.

The standard ticket price is £500. An early bird price of £400 is available until 31 August 2026.

4. Refund Policy

Due to venue commitments, trainer arrangements, and the limited number of places available, all ticket purchases are final and non-refundable. No refunds will be issued for:

• Change of personal circumstances
• Travel disruption
• Scheduling conflicts
• Failure to attend the event

However, tickets may be transferred to a colleague if you are unable to attend. All transfer requests must be submitted in writing to The EA Campus before the event.

5. Ticket Transfers

If you cannot attend, your ticket may be transferred to another person within your organisation or network. Transfer requests must be made in writing prior to the event and include the name and email address of the new attendee. The EA Campus reserves the right to refuse ticket transfers where reasonable.

6. Event Changes

The EA Campus reserves the right to make changes to:

• The programme or running order
• Session content or format
• Session timings
• Venue rooms or layout

These changes may occur where necessary due to trainer availability, logistical considerations, or other operational requirements. Such changes do not entitle ticket holders to a refund.

7. Event Cancellation or Postponement

In the unlikely event that the masterclass must be cancelled or postponed due to circumstances beyond our control, including but not limited to:

• Venue closure
• Government restrictions
• Public safety concerns
• Natural events
• Travel disruption affecting key trainers

The EA Campus will notify all ticket holders as soon as reasonably possible. Where the event is rescheduled, all tickets will automatically transfer to the new event date. Refunds will not normally be issued in these circumstances.

8. In-Person Attendance

The masterclass venue is:

ISH Venues

229 Great Portland Street

London W1W 5PN

Attendees are responsible for arranging their own:

• Travel
• Accommodation
• Insurance
• Personal expenses

The EA Campus cannot be held responsible for costs incurred outside the event itself.

9. What Is Included

Your ticket includes:

• Access to the full day in-person masterclass (approximately 4 hours of training)
• Slides and handouts from both sessions
• A certificate on completion of the masterclass
• The Productivity Template Bundle (bonus resource)

Access to any recordings, where provided, is for personal use only and must not be shared, copied, or distributed.

10. Access to Recordings

The EA Campus will confirm whether sessions are recorded and whether recordings will be made available to in-person attendees. Where recordings are provided, access is for personal use only and must not be shared, copied, or distributed.

11. Intellectual Property

All event materials, including but not limited to:

• Presentations
• Recordings
• Slides
• Downloadable resources and templates

…remain the intellectual property of EA Campus and the individual trainers. These materials may not be reproduced, distributed, or shared without prior written permission.

12. Code of Conduct

EA Campus is committed to creating a professional, welcoming environment for all attendees. By attending the event you agree to behave respectfully toward:

• Trainers
• Fellow attendees
• Staff
• Venue personnel

EA Campus reserves the right to remove any attendee whose behaviour is disruptive, unsafe, or inappropriate. No refunds will be issued in such circumstances.

13. Photography and Recording

Photography and video recording may take place during the masterclass. By attending the event, you acknowledge that images or recordings of attendees may be used for:

• Marketing materials
• Social media
• Future promotional content

If you do not wish to appear in photographs or recordings, please inform the event team on arrival.

14. Liability

EA Campus will not be liable for any loss, damage, injury, or personal inconvenience suffered by attendees during the event except where required by law. Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation

15. Data Protection

By purchasing a ticket you agree to provide basic personal information including:

• Name
• Email address
• Organisation

This information will be used solely for event communication and administration in accordance with our Privacy Policy. Your data will not be sold to third parties.

16. Attendee Substitutions

If the original ticket holder is unable to attend, substitutions are permitted. Substitution requests must:

• Be submitted by email to EA Campus
• Include the full name and email address of the replacement attendee
• Be received no later than 48 hours before the event begins

EA Campus cannot guarantee updates to printed materials, name badges, or event systems for substitution requests received after this deadline.

17. Health, Safety and Accessibility

All attendees must comply with the health and safety regulations of the venue and event organisers. Attendees agree to:

• Follow any instructions provided by venue staff or event organisers
• Respect venue policies regarding safety, accessibility, and conduct

If you have specific accessibility requirements, dietary needs, or support requests, please notify EA Campus in advance so reasonable arrangements can be made where possible. EA Campus will make reasonable efforts to accommodate accessibility needs but cannot guarantee that all requests can be fulfilled without prior notice.

18. Governing Law

These Terms and Conditions are governed by the laws of Scotland. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Scotland.

19. Contact

For any questions regarding the event or these Terms and Conditions, please contact:

The EA Campus

Email: hello@theeacampus.com