Assistant Essentials Online Course

Develop the essential skills and competencies to work confidently in the Assistant role. No matter your level or experience, this course will equip you with everything needed to navigate executive tasks like a pro.

The most comprehensive course for new and aspiring Assistants.

Our course is designed to provide a comprehensive foundation for Assistants at any stage of their career, from those just starting to experienced professionals who want to refresh their skills and stay up-to-date with the latest best practices.

Whether you want to improve your time management, communication, or project management skills or learn how to handle more complex responsibilities such as event planning and project-based work, our course has everything you need to succeed as an Assistant. With world-class trainers and real-life scenarios, our Assistant Essentials course is the perfect investment in your career development.

More than 1000 Assistants and businesses worldwide have enrolled in The Assistant Essentials Online Course.

Everything you need to excel in your Assistant role and advance your potential.

Our comprehensive curriculum covers everything from core administrative tasks to advanced communication strategies, ensuring you’re fully equipped to tackle any challenge with confidence. Whether you’re starting fresh or building on years of experience, this course will give you the tools, techniques, and insights needed to make a meaningful impact in your organization and elevate your performance.

BY THE END OF THIS COURSE YOU WILL HAVE:

Master Core Assistant Competencies

Develop exceptional time management, calendar management, and organizational skills to keep projects on track, anticipate needs, and ensure smooth operations in your workplace.

Handle Complex Projects and Advanced Responsibilities

Learn how to confidently plan events, manage meetings, and coordinate complex travel arrangements, positioning yourself as an invaluable resource within your organization.

Communicate Effectively and Build Strong Relationships

Gain the skills to communicate clearly with your Executive, colleagues, and stakeholders, fostering strong working relationships that drive success and career satisfaction.

Become a Strategic Partner to Your Executive

Understand how to build an effective partnership with your Executive by anticipating their needs, managing priorities, and optimizing their schedule, all while demonstrating professionalism and proactive support.

I've undertaken the Assistant Essentials course and learned new strategies as well as having the information reinforce some of my current approaches to the role. This was a big confidence builder for me.

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One-Time Payment
$ 450
  • Workbooks included with every module
  • Video-based lectures with world-leading tutors
  • Copy-and-paste swipe files, checklists, resources & templates
  • Questionnaires and surveys you can work through with your Executive
  • Certificate delivered on completion of the course

Words of Praise From Past Students

They did it. So can you. 

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One-time purchase

Don’t let budget approval stop you from enrolling

If you want to take the course but are unsure how to ask your Executive or L&D department to cover the cost, don’t worry—we have you covered. Download our business case. The document has helped hundreds of Assistants ask their organisations to cover the course fees and enrol in the Assistant Essentials Online Course.

The Full Assistant Essentials Curriculum

Upon completion of the Assistant Essentials online course, you will have a high-level understanding of the essential executive assistant skills and expertise required for the role. 

  • Advice for a first-time Assistant
  • Five things to do when starting a new Assistant Role
  • Case Study: Starting a new Assistant role and what you need to know
  • How to thrive, not just survive as an Assistant (3:05)
  • CHECKLIST: First 30 days in the Assistant role
  • Confidence is key for Assistants (4:16)
  • Stepping out of your comfort zone (3:46)
  • Discretion at work for Assistants
  • Improving your attention to detail
  • How to add value as an Assistant (4:33)
  • Working on your own initiative and being proactive as an Assistant
  • CHECKLIST: What are your key competencies?
  • CHECKLIST: Are you using these soft skills to enhance your work?
  • BONUS: Anticipating needs (24:09)
  • BONUS: Effective communication (31:32)
  • 10 habits of a Highly Organised Assistant
  • Filing systems for the organised Assistant
  • Managing the flow of information (6:08)
  • TEMPLATE: Standard daily routine for an Assistant
  • BONUS: Dealing with and remembering requests (34:29)
  • What tasks should Assistants manage?
  • Greeting guests and making a great first impression
  • How to sign off correspondence on behalf of your Executive
  • Managing expenses
  • Managing vacation records
  • Working with suppliers
  • Questions to ask your Executive before conducting research
  • TEMPLATE: Capturing messages
  • TEMPLATE: Vacation records
  • QUESTIONNAIRE: Initial Questions to ask a new supplier
  • What to think about before organising a meeting
  • Effective Committee meeting management
  • WORKFLOW: Managing board packs and supporting papers
  • Taking minutes – the essential requirements
  • The five questions to ask before you take minutes at a meeting
  • CHECKLIST: Setting up the meeting space
  • TEMPLATE: Meeting email templates
  • TEMPLATE: Meeting agenda
  • TEMPLATE: Minute-Taking
  • CHEAT SHEET: 100 descriptive words to incorporate into your minutes
  • CHECKLIST: Are you prepared to attend this meeting?
  • BONUS: Managing effective meetings (19:53)
  • Managing travel plans for your Executive
  • Get the best hotel rates for your Executive
  • Booking a hire car for your Executive’s trip
  • Managing your Executives while they are on the road
  • Managing travel delays
  • Questionnaire: How does your Executive like to fly?
  • TEMPLATE: Travel profile for your Executive
  • TEMPLATE: Travel itinerary
  • BONUS: Keeping your Executives safe when they travel
  • The event management process (15:02)
  • Event objectives and the questions you should be asking
  • Negotiating with a venue (14:58)
  • EXAMPLE: Organising a team-building event
  • TEMPLATE: Events management budget
  • CHECKLIST: Managing an event from start to finish
  • EXAMPLE: Organising a team-building event
  • CHECKLIST: Conducting a venue visit
  • The initial conversation with your Executive (2:44)
  • Processing emails (2:49)
  • Proactively managing emails
  • TEMPLATE: Email templates for common requests
  • CHEAT SHEET: 40 Outlook hacks and keyboard shortcuts
  • CHEAT SHEET: 40 Gmail Hacks and  keyboard shortcuts
  • BONUS: Making the most of Microsoft Outlook (28:56)
  • BONUS: Making the most of Gmail (26:47)
  • Managing an Executive schedule (19:49)
  • What meetings should make it into your Executive’s schedule
  • Streamlining your Executive’s recurring meetings
  • These tasks should always be managed by an Assistant
  • TEMPLATE: Standard replies to meeting requests
  • BONUS: Managing momentum and moving tasks forward (20:47)
 
  • Developing trust and rapport with your Executive (4:01)
  • What meetings should you have with your Executive?
  • Planning the one-to-one meeting with your Executive (11:04)
  • Working remotely with your Executive (28:48)
  • Working with multiple Executives (25:28)
  • Case Study: The EA and CEO of Brewdog (30:12)
  • Case Study: The EA and the CEO of Arm (31:48)
  • TEMPLATE: Communication Protocols with your Executive
  • TEMPLATE: One-to-one meeting agenda
  • BONUS: Working in the inner circle and making your Executive successful (34:18)
 
  • Project management basics (32:54)
  • Preparing presentations (15:47)
  • Managing the office move (23:12)
  • Onboarding a new Executive (17:43)
  • CHECKLIST: Managing an office move
 

What sets The Assistant Essentials Online Course apart?

The Assistant Essentials Online Course is designed to cover all the essential skills required by new and experienced Assistants to succeed in their roles. From best practices and the latest tools to high-level understanding, we teach you everything you need to know to become a C-suite Assistant to a Senior Executive.

01

Proven Track Record

We have been training Assistants for ten years, with over 50,000 students from 80+ countries attending our training and enrolling on our courses. There’s a reason we’ve launched thousands of successful Assistant careers over the last decade.

02

An Action Plan

We provide a blueprint proven for success in the Assistant role. Our online courses give our students key learnings, solutions, and how to reach their goals and ambitions. We teach practical techniques that make a difference.

03

Learn From the Best

The Assistant Essentials Online Course contains lectures from world-leading authorities in the Assistant industry, high-performing Assistants and quality mentors and coaches.

04

Money Back Guaranteed

We are confident that our online course will advance your career. However, if you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund.

About the Head Coach

I’m Nicky. I have been training Assistants since 2011, firstly with Practically Perfect PA and now with The EA Campus.

Our resources are the go-to for Personal Assistants, Executive Assistants, Office Managers and Administrative Professionals at all levels of business seeking support, information and guidance in this incredible profession.

The EA Campus offers practical tips, honest advice and career development support specifically for Assistants.

Since 2015, we have organized events, virtual summits, masterclasses and online courses for over 70,000 Assistants worldwide.

It is fair to say the Assistant role has changed significantly, and I am so proud that The EA Campus has been part of the journey for over a decade.

We can’t wait to welcome you to The Assistant Essentials Online Course. This really is where the magic happens!

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One-time purchase

PAY WITH ALL MAJOR CREDIT CARDS

30-DAY MONEY-BACK GUARANTEE 

OPTION TO PAY BY INVOICE OR BACS

OVER 5,000 SUCCESSFUL STUDENTS

Have Questions? We have answers.

The course starts now and never ends! It is a self-paced online course – you decide when to start and finish.

The online course contains 11 modules with over 20 hours of video content. Therefore, we recommend that students study a module per week and complete the course over 11 weeks.

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund. You can read the full refund policy here

Yes, get in touch with us. We will send you an invoice for the course. We also offer discounts for teams of Assistants.

When you sign up for the training, you’ll also gain lifetime access to all the downloadable resources and recorded video training. This way, you can revisit the course at your own pace and at your convenience.

Absolutely! We have many Assistants from all over the world who have completed the course. The strategies you’ll learn in The Assistant Essentials online Course are universally applicable.