The Confident Communicator

Elevate your communication skills, foster stronger relationships, and step into your power as a confident communicator.

Unlock a Special Offer! Grab our exclusive 25% discount now. Enter code CC25 at checkout and get the deal for just  $832. Don’t miss out on this limited-time offer!

Every Assistant has the potential to communicate with clarity, confidence, and impact.

Many Assistants struggle with effectively communicating their thoughts in meetings, drafting messages with clarity, and feeling heard by their peers. These challenges can make it difficult to convey ideas confidently, especially in a role that requires constant communication. The Confident Communicator Course is designed to help Assistants overcome these common barriers and transform their communication skills, enabling them to express their ideas clearly, engage their audience effectively, and become more influential in their roles.

More than 5000 Assistants and businesses worldwide have enrolled on an EA Campus course

Everything you need to convey ideas that resonate and drive action — Guaranteed.

Whether you want to become more influential in meetings, communicate more effectively with your Executive, or simply convey your ideas with precision, The Confident Communicator Online Course is your key to success. With a comprehensive set of tools and strategies, this course will transform how you express yourself in any professional setting.

BY THE END OF THIS COURSE YOU WILL HAVE:

Communicate more effectively

No more ruminating over the perfect way to phrase your thoughts in a team meeting or an email. With a suite of practical techniques, real-world examples, and unique exercises, you’ll be articulating your ideas with ease, in less time, and with greater impact.

Speak confidently & consistently

Gone are the days of postponing that presentation or hesitating to share your insights in a meeting. You’ll be prepared to communicate the moment a situation demands — free from self-doubt and second-guessing.

Express with clarity & precision

Say goodbye to ambiguous messages and unclear directives. You’ll master the art of conveying your thoughts with crystal clarity, ensuring your voice is both heard and understood.

Influence without intimidation

In the office, there are colleagues and superiors who need your expertise and insights. We’ll equip you with the skills to persuade and inspire them through genuine, compelling communication that drives action.

The EA Campus has shown me how to interact with my Executive and how to become a more strategic partner with her, not just her Assistant. The courses and trainings have given me the tools to grow in my position and be an asset to the management team.

Get Started Now

One-Time Payment
$ 1110
  • Workbooks included with every module
  • Video-based lectures with world-leading tutors
  • Copy-and-paste swipe files, checklists, resources & templates
  • Questionnaires and surveys you can work through with your Executive
  • Certificate delivered on completion of the course

Words of Praise From Past Students

They did it. So can you. 

Get Started Now

One-time purchase

Don’t let budget approval stop you from enrolling

If you want to take the course but are unsure how to ask your Executive or L&D department to cover the cost of the course, don’t worry, we have you covered. Download our course brochure and business case. Both documents have helped 100s of Assistants ask their organisations to cover the course fees and enrol in the Confident Communicator online course.

The Full Confident Communicator Curriculum

We give you the exact plan to elevate your communication skills.

  • Why is communication important in the workplace?
  • TEMPLATE: Mastering Different Types of Workplace Communication
  • The seven Cs of communication
  • Increasing visibility in the Assistant role (6:34)
  • The Assistant Elevator Pitch
  • TEMPLATE: Assistant job description
  • BONUS: Reclaim your purpose (22:24)
 
  • Self-awareness for Assistants (04:20)
  • Quiz: How do others perceive your communication style?
  • Managing Emotions in Professional Interactions
  • Internal Power – Intuition, Knowledge, and Resilience (10:21)
  • External Powers – Magnetism, Relationships and Assertiveness (11:45)
  • TEMPLATE: Utilising the OPRAS Model
  • Harnessing the Power of Your Strengths (21:17)
  • TEMPLATE: Communication preferences
  • BONUS: Building Your Personal Brand (22:17)
  • Developing your professional communication skills (10.23)
  • Non-verbal communication
  • Active listening for Assistants (13:34)
  • PROCESS: Process for Assistants to clarify doubts
  • Improving your written communications (06:39)
  • CHEAT SHEET: Simplifying language – examples
  • Asking questions and getting the information you need (13:41)
  • Why it is important to ask questions in the Assistant role (03:32)
  • CHEAT SHEET: Using questions to communicate with clarity
  • Writing effective emails (28:38)
  • CASE STUDY: communicating with clarity and confidence (43:11)
 

 

  • Why Communication Flexibility is Vital for Assistants
  • Building trust and relationships
  • Communicating boundaries in the Assistant role (24:32)
  • CHECKLIST: Assessing your current boundaries
  • PROCESS: Understanding your organisation’s language, Jargon and Acronyms
  • TEMPLATE: Clarifying Questions
  • BONUS: How to communicate with anyone! (25:15)
  • Considering confidence as a skill (18:29)
  • Using the five Ps to improve engagement in your communications (03:14)
  • Confidence is key for Assistants (04:15)
  • How to be a more assertive speaker
  • Hard no’s vs. soft no’s (05:18)
  • Pushing back on non-urgent requests (03:24)
  • PROCESS: Communicating ‘no’
  • Communicating your achievements (05:18)
  • Case study: Building confidence (04:51)
  • BONUS: How to be visibly brilliant (24:50)
  • BONUS: Self-Promotion for Assistants (18:56)
 
  • Understanding communication styles (21:11)
  • Communication and diversity
  • Understand Other Points of View
  • Assumptions, Expectations, and Perspectives (17:43)
  • Building rapport and making connections (43:36)
  • Listening Tour: A Strategic Exercise for Assistants
  • TEMPLATE: Rapport-building questions
  • CHEAT SHEET: Communicating with clarity and confidence – 100 examples
  • BONUS: What do you do? Increasing your visibility (20:56)
  • TEMPLATE: Rapport building questions
 
  • Landing Your Messages
  • A deeper look at questions
  • Building Empathy
  • Communicating feedback (07:08)
  • Speaking like a leader (21:04)
  • The power of repeat (21:28)
  • BONUS: Developing your Executive presence (34:08)
  • The problem with communication (02:15)
  • How to engage in consistent and constant communication about your needs (14:35)
  • Case Study: Staying in the loop with a busy Executive (03:59)
  • The power of words in the Assistant role (02:19)
  • Focus and Feedback (27:17)
  • How to network without feeling awkward (06:10)
  • PROCESS: Preparing for a difficult conversation with your Executive
  • CHEAT SHEET: Providing Feedback to Executives
  • BONUS: The opportunity in conflict – How to have hard conversations (46:17)
  • Building your confidence to speak in meetings (08:32)
  • Do you wonder what to say in meetings? (06:16)
  • Speaking publicly with confidence and clarity
  • Case Study: Building your business acumen (05:01)
  • The OPRAHS method (05:23)
  • CHECKLIST: Effective Assistant and Executive Meetings Schedule
  • BONUS: Cultivating confidence to lead a room (26:29)
 
  • QUIZ: Understanding Your Executive’s Communication and Working Style
  • Effective communications with your Executive (30:57)
  • Communication strategies with your Executive (09:08)
  • TEMPLATE: The Communication agreement between an Assistant and an Executive
  • CHECKLIST: Communication Protocols with your Executive
  • Understanding and communicating expectations (08:31)
  • CHECKLIST: Effective Communication for Assistant and Executive Collaboration
  • CHECKLIST: Authority and Decision-Making
  • TEMPLATE: Performance Expectation Agreement
  • Case Study: Tactical Communication with Your Executive (09:13)
  • Case Study: Building communication chemistry with your Executive (06:34)
  • The A.B.I.D.E. model (27:09)
  • Accommodation Without Sacrificing “You”
  • Collaboration Strategies
  • Making use of dictation in your communications (01:37
  • Building Trust: Interdependence, Common Goals, & Common Enemies
  • BONUS: Creating a user manual for your Executive (22:49)
 
  • Communication Trends for Assistants (21:15)
  • Remote and Hybrid Work Environments
  • Your digital dress code – Communicating online (25:44)
  • Getting what you want every time you hit send (23:30)
  • BONUS: The future of work and how you win (35:39)
 

What sets The Confident Communicator apart?

Whether you’re looking to be more influential in meetings, collaborate more effectively with your Executive, or simply convey ideas with precision, the Confident Communicator Course is your roadmap to success.

01

Proven Track Record

We have been training Assistants for ten years, with over 50,000 students from 80+ countries attending our training and enrolling on our courses. There’s a reason we’ve launched thousands of successful Assistant careers over the last decade.

02

An Action Plan

We provide a blueprint proven for success in the Assistant role. Our online courses give our students key learnings, solutions, and how to reach their goals and ambitions. We teach practical techniques that make a difference.

03

Learn From the Best

The Confident Communicator Online Course contains lectures from world-leading authorities in the Assistant industry, high-performing Assistants and quality mentors and coaches.

04

Money Back Guaranteed

We are confident that our online course will advance your career. However, if you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund.

About the Head Coach

I’m Nicky. I have been training Assistants since 2011, firstly with Practically Perfect PA and now with The EA Campus.

Our resources are the go-to for Personal Assistants, Executive Assistants, Office Managers and Administrative Professionals at all levels of business seeking support, information and guidance in this incredible profession.

The EA Campus offers practical tips, honest advice and career development support specifically for Assistants.

Since 2015, we have organized events, virtual summits, masterclasses and online courses for over 70,000 Assistants worldwide.

It is fair to say the Assistant role has changed significantly, and I am so proud that The EA Campus has been part of the journey for over a decade.

We can’t wait to welcome you inside The Confident Communiator Online Course. This really is where the magic happens!

Get Started Now

One-time purchase

PAY WITH ALL MAJOR CREDIT CARDS

30-DAY MONEY-BACK GUARANTEE 

OPTION TO PAY BY INVOICE OR BACS

OVER 5,000 SUCCESSFUL STUDENTS

Have Questions? We have answers.

The course starts now and never ends! It is a self-paced online course – you decide when to start and finish.

The online course contains 11 modules with over 20 hours of video content. Therefore, we recommend that students study a module per week and complete the course over 11 weeks.

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund. You can read the full refund policy here

Yes, get in touch with us. We will send you an invoice for the course. We also offer discounts for teams of Assistants.

When you sign up for the training, you’ll also gain lifetime access to all the downloadable resources and recorded video training. This way, you can revisit the course at your own pace and at your convenience.

Absolutely! We have many Assistants from all over the world who have completed the course. The strategies you’ll learn in The Confident Communivator are universally applicable.