Great Assistants possess a unique combination of skills and talents, enabling them to tackle virtually any task that comes their way. What essential traits are needed to thrive in the Assistant role? Let’s delve into ten key qualities every top-notch Executive Assistant should cultivate! From problem-solving prowess to impeccable organizational skills, being a fantastic Assistant involves much more than multitasking. With the right attributes, success is inevitable. Let’s dive in and discover 10 Qualities of a Truly Great Executive Assistant and how these qualities can elevate your role.
Contents
- Accountability
- Strategic Thinking
- Effective Communication
- Diplomacy
- Resilience
- Initiative
- Confidence
- Attention to Detail
- Flexibility
- A Good Sense of Humor
The template you need to maximise the time spent with your Executive
Assistants who download the 1:1 Meeting Template will ensure that their time with their Executive is productive and moves goals and objectives forward.
The 1:1 Meeting Template for Executives and Assistants provides the steps to ensure that when you have a one-to-one meeting with your Executive, you cover all the work you need to and maximise your time together.
Accountability
What does being accountable mean, and why is it crucial for Assistants? Accountability is about taking charge of your success, managing your workload, career, and relationships with your Executive and colleagues. It means making decisions and owning the outcomes.
Strategic Thinking
Assistants need to think strategically to help their Executives achieve the organization’s goals. This involves understanding why a task is important, how it aligns with the company’s strategy, why it’s a priority, and its impact on the bottom line.
Effective Communication
Strong communication skills are a must for a great Assistant. This includes choosing the right communication method for each situation, being aware of your communication style and adapting it to others, and confidently articulating your thoughts. Building rapport and communicating effectively is crucial—a topic we cover extensively in The EA Campus Community.
Diplomacy
Diplomacy, or “the art of dealing with people sensitively and tactfully,” is essential. It involves communicating in a way that considers others’ feelings and potential reactions, helping Assistants find common ground with individuals at all levels of an organization.
Resilience
Assistants must be resilient, handling constant changes and challenges. This quality involves self-confidence to bounce back from difficult situations and often stepping in to manage crises or clean up after them.
Initiative
Taking initiative and being proactive are vital traits. This means being alert to opportunities for improvement, having the confidence to make decisions, and adopting new ways of working that support your Executive and the organization’s goals.
Confidence
Confidence is key in the Assistant role. Without it, the job becomes much harder, leading to feelings of being unchallenged or unappreciated. While not everyone has natural self-confidence, every Assistant should feel comfortable and confident in their abilities.
Attention to Detail
Great Assistants ensure their work is grammatically correct and professional. Attention to detail extends beyond proofreading to every task, ensuring all output reflects high standards and professionalism, thereby enhancing the reputation of the Assistant, their Executive, and the organization.
Flexibility
Assistants must remain flexible, juggling multiple priorities and deadlines. With a packed to-do list, frequent interruptions, and the need to be responsive, flexibility is essential to manage the dynamic nature of the role.
A Good Sense of Humor
A sense of humor is perhaps one of the most valuable assets of a great Assistant. It helps manage the pressures of working at the highest levels, bringing light to stressful situations, boosting morale, and diffusing tension.
Ultimately, being a great Assistant requires a unique blend of skills and talents—patience, organization, communication, and reliability. It’s about more than just multitasking; it’s about seeing the bigger picture and supporting your Executive effectively. If you’re looking to hone these skills, our Assistant Essentials Online Course is the perfect way to gain deeper insights into these essential qualities. Upon completing the course, you’ll be well-equipped with all the tools needed to excel as an efficient and exceptional Assistant.
What qualities do you think make a great Executive Assistant? Share your thoughts in the comments below!