Creating communication principles with your Executive is one of the most useful things you can do as an EA, and I think many of us would benefit from doing it more formally. Most EAs are already very good at communicating with their Executive, but without clear agreements in place, people
Judgement is the most valuable EA skill you have right now, and the odd thing is that the more capable AI becomes, the truer that gets. It sounds backwards, I know. If the tools can draft an email and summarise a meeting, surely the human doing those things matters less?
When your Executive leaves the organization you both work in, it can feel like everything shifts quickly, even if no one, including your Executive, has said anything directly to you. As EAs, we often know what is going on in the organization than most people around us. So when your
The operational EA role has been taking shape for some time, even if many organizations have not yet named it. As EAs, some of us have seen our work move beyond calendar management and inbox support, and closer to the day-to-day running of the business itself, while others are still
Confidence vs competence is one of the most misunderstood dynamics in the Executive Assistant role. These two ideas are often discussed together because, in practice, they influence the same decisions. How much autonomy is given to an EA? How much is delegated without checking? How much trust an Executive places
Trust between an Executive and their EA is rarely built in big, visible moments. It grows gradually through the small, repeatable actions that happen every day. How you handle inbox decisions and follow up on meetings, or how you communicate with your Executive or colleagues when something shifts or goes
Let’s be honest, supporting a Founder feels very different from supporting a CFO. When it comes to the skills EAs need to work with every type of Executive, there’s no single formula that fits everyone. Every Executive has their own style, pace, and priorities. Some thrive on big-picture thinking, while
Rebranding matters for EAs who want more because so many of us reach a point where we’re trusted, reliable, and delivering at a high level, but we’re not seen in the way we want to be. You might feel ready to take on more responsibility, to be recognised as a
Essential Skills in the Age of AI for Executive Assistants are at the heart of everything we do right now. We are right at the center of the AI conversation. It’s not a coincidence that many of the tools being developed are called AI Assistants, and of course, the first
Every important conversation an EA should have matters. Not just the big ones like asking for a raise or setting boundaries, but the small ones too – the quick clarifications, the professional introductions, the “just checking in” chats. These conversations shape how we’re seen, how we work, and how much
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