Understanding the Difference Between a Chief of Staff and an Executive Assistant

As former Executive Assistants ourselves, we know firsthand how understanding the difference between a Chief of Staff and an Executive Assistant can sometimes feel like trying to untangle a set of holiday lights. Both roles are essential, but they shine in their own unique ways. Let’s take a closer look at these distinctions and what they mean for us in our careers.

While there may be some overlap between the two roles, they are distinct in their focus and scope of work. In this article, we’ll explore understanding the difference between a Chief of Staff and an Executive Assistant and how to make a move for Assistants.

This is what we’ll cover:

  • The key responsibilities of an Executive Assistant and how they differ from those of a Chief of Staff.

  • How to evaluate personal motivations and prepare for a transition from EA to Chief of Staff.

  • Dispelling common myths and understanding the practical steps for advancing into a Chief of Staff role.

  • The importance of networking and personal growth in achieving success.

Executive Assistant: The Tactical Powerhouse

As Executive Assistants, we’re the ultimate multitaskers, seamlessly handling day-to-day tasks while ensuring the wheels of the executive office keep turning. Our responsibilities include managing schedules, calendars, meeting preparations, and communications. But let’s be honest—we’re so much more than just the logistics team.

We’re deeply invested in our executive’s success, often acting as a trusted confidant. We know when they need a breather between meetings or when to shield them from less-than-urgent interruptions. From managing inboxes to drafting emails in their voice, we anticipate needs that haven’t even been articulated yet. It’s this level of care and operational excellence that makes EAs indispensable in businesses all over the globe. 

Chief of Staff: The Strategic Planner

On the flip side, Chiefs of Staff operate in a different role, focusing on long-term planning and projects that align with the CEO’s vision. While EAs really excel in the present, Chiefs of Staff plan for the future—managing initiatives, ensuring alignment among leadership, and helping to drive organizational success. Their impact comes by turning the CEO’s vision into actionable steps and holding stakeholders accountable.

But let’s not oversimplify.

Chiefs of Staff need tactical skills, too, especially when breaking down big-picture objectives into manageable projects. Similarly, EAs are strategic partners and plan for the future, contributing to the organization’s broader goals. The magic happens when leadership recognizes these unique strengths and lets both roles thrive in their respective lanes.

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    Moving from Assistant to Chief of Staff

    If you’re considering transitioning from EA to Chief of Staff, it’s essential to evaluate your motivations. Is this a role you’re genuinely passionate about, or is it more about the title? Making the leap requires not only a clear understanding of the responsibilities but also a willingness to develop new skills and take on challenges outside the EA comfort zone.

    Here’s what we’ve learned:

    • Dispelling myths: Not every Chief of Staff earns more than an EA. Compensation depends on factors like organization size and industry.

    • Career paths are personal: Not every EA wants to be a Chief of Staff, and that’s okay. There’s no one-size-fits-all progression.

    • Skill-building matters: To succeed as a Chief of Staff, focus on enhancing skills like leadership, conflict resolution, and decision-making. Take on projects that stretch your abilities and give you a taste of strategic work.

    If you’re pitching this role internally, come prepared. Highlight how you can help your CEO stay focused on strategic goals by tackling immediate roadblocks or aligning initiatives across teams. Be succinct but impactful—time is money, after all.

    Networking: Your Secret Weapon

    Networking is crucial in uncovering Chief of Staff opportunities. Start by reaching out to founders, entrepreneurs, and startups. These organizations often see the value in a role that bridges strategy and execution. When pitching yourself, focus on how your unique skill set aligns with their needs—and don’t forget to highlight the insights you’ve gained from your EA experience.

    Personal Growth and Self-Leadership

    Throughout this journey, personal growth is key. Take time to understand your strengths and areas for improvement. Behavioral assessments can offer valuable insights, helping you align your career aspirations with your natural abilities.

    Here’s what we’ve found works:

    • Develop a growth plan: Set clear goals and track your progress. Continuous learning is your best friend.

    • Step out of your comfort zone: Take on challenging projects that push your limits. Confidence comes from experience.

    • Learn from failures: Every setback is an opportunity to grow. Embrace the lessons and keep moving forward.

    At the end of the day, understanding the difference between a Chief of Staff and an Executive Assistant empowers us to make informed career decisions. Both roles are vital, each bringing unique value to the table. Whether you’re aiming to step into a Chief of Staff position or excel as an EA, the key is to recognize your strengths, invest in your development, and advocate for the role that best fits your aspirations.

    We’re in this together. Let’s continue to support one another, share our experiences, and celebrate the incredible impact we have in these roles. After all, when we thrive, our organizations thrive—and that’s a win for everyone.

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    Nicky Christmas

    I'm Nicky, the Founder and CEO of The EA Campus. Let’s continue the conversation over in our communities.

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