In this episode of The EA Campus Podcast Ep13: High-Touch Hospitality in the Assistant, host Nicky Christmas is joined by Ethan Bull, Founder of ProAssisting and co-author of The 29-Hour Workday. Ethan brings a wealth of experience from his early career in the entertainment industry, through supporting senior-level executives in advertising, to building a high-level remote assistant business with his wife.
Throughout The EA Campus Podcast Ep13: High-Touch Hospitality in the Assistant, Ethan reflects on what it takes to be a top-performing Assistant in today’s world. He explains why cultivating a high-touch hospitality mindset is crucial to delivering exceptional support and standing out as a trusted partner to demanding executives.
Listeners of The EA Campus Podcast Ep13: High-Touch Hospitality in the Assistant will hear stories from Ethan’s time in the entertainment industry, insights into managing high expectations, and practical strategies for setting clear boundaries with executives while still delivering world-class support. His experiences highlight the importance of professionalism, presence, and precision in every interaction.
By the end of The EA Campus Podcast Ep13: High-Touch Hospitality in the Assistant, you’ll come away with actionable ideas to elevate your own approach as an Assistant—whether through refining your service mindset, strengthening communication, or developing systems that keep both you and your executive aligned.
If you’re looking to learn from a seasoned Assistant-turned-entrepreneur who has built a thriving business around high-touch support, The EA Campus Podcast Ep13: High-Touch Hospitality in the Assistant is a must-listen episode filled with wisdom, stories, and inspiration.
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The EA Campus Podcast
with Nicky Christmas
Weekly interviews, strategy, and advice for Executive Assistants who mean business.
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