Ep97: From Hospitality to National PA of the Year

In Ep97 of The EA Campus Podcast, Nicky Christmas sits down with Molly Looney, Executive Assistant to the CEO of San Carlo Restaurants and winner of National PA of the Year.

From supporting international restaurant expansion projects to managing charity partnerships, travel, operations, and high-level stakeholder relationships, Molly shares what life really looks like behind the scenes of a fast-moving EA role in hospitality.

The conversation explores the importance of emotional intelligence, building trust with your Executive, learning how to read the room, and why “walking the floor” can become one of the most valuable habits an Executive Assistant develops.

Inside EP97 of The EA Campus Podcast 

In Ep97, we cover:

• Working with difficult Executives and what those experiences taught her
• Knowing when to protect your Executive’s time and energy
• Managing reactive workloads without rigid systems
• Building strong workplace relationships and culture
• Why the EA role goes far beyond calendar management
• Her experience winning National PA of the Year
• The opportunities available for EAs who want to grow into more strategic roles

This is an honest, practical, and relatable conversation about the reality of modern Executive Assistant work, and the human skills that make the biggest difference.