Welcome to The EA Campus Podcast Ep18: Working for a Global Brand. In this episode, host Nicky Christmas speaks with Hayley Herriots, an Executive Assistant at L’Oréal, about her 14-year career supporting leaders across one of the world’s biggest beauty companies.
Hayley takes us behind the scenes of working for a household-name brand, from product launches and luxury events to supporting senior executives and balancing a busy family life. In The EA Campus Podcast Ep18: Working for a Global Brand, you’ll hear how she moved from beauty therapist to events coordinator to high-performing Executive Assistant at L’Oréal.
Listeners will gain practical insights on:
How to balance working for multiple brands under one Executive
Tips for managing events, conferences, and high-profile product launches
Building a strong Assistant network inside a large organization
Finding balance as a working parent while excelling in a demanding role
Challenging stereotypes about the assistant role and stepping into leadership circles
Whether you’re curious about what it’s like to work in a global brand or seeking inspiration for your own EA journey, The EA Campus Podcast Ep18: Working for a Global Brand offers advice, encouragement, and strategies you can put into practice.
Don’t miss this inspiring conversation – tune into The EA Campus Podcast Ep18: Working for a Global Brand today and discover how to thrive in a fast-paced, global organization.
Resources, Tools & Mentions from Ep18:
- Microsoft Teams & Chat – used daily to manage executive communication and diary clashes.
- Assistant Networks – Haley highlights the value of networking with other assistants at L’Oréal.
- Rule of Five (Productivity Framework) – a simple way to communicate priorities clearly with executives.
- Events & Venues Mentioned:
- Frameless, London – immersive projection-based event venue.
- Flippers, London – roller skating venue used for team events.
- Paola, Paddington – venue with themed spaces (e.g. ski lodge for Thanksgiving drinks).
- Hard Rock Hotel, Ibiza – site of a 400-person L’Oréal conference.
A practical tool to help EAs manage daily, weekly, and monthly responsibilities.
From managing your Executive’s calendar to ensuring clear communication and handling operational tasks, it can feel like you’re juggling a hundred priorities at once.


