
In this episode, we’re exploring one of the biggest challenges for Assistants: email management! How do you start the conversation with your Executive about taking control of their inbox? What systems can you set up to streamline the process? How do you ensure emails don’t take over your entire day?
Nicky walks you through practical strategies for managing email overload, setting expectations with your Executive, and implementing a structured system that keeps both of you organized and productive. Whether your Executive is a hands-on inbox checker or prefers a more hands-off approach, these insights will help you create a workflow that actually works. By the end of this episode, you’ll have a concrete plan to take away so you can start transforming how you handle email today!

Change the way you use Outlook with these hacks.
If you only pick up five time-saving tips from our Outlook Hacks and Keyboard Shortcuts for Executive Assistants, we reckon you may be able to save hours across your working year. Think of all the wonderful things you could do with that extra time!