What is emotional intelligence for Assistants – and why does it matter in today’s workplace? According to Daniel Goleman, emotional intelligence comprises five key components: self-awareness, self-regulation, motivation, empathy, and social skills. Want to strengthen workplace relationships? Start by learning what emotional intelligence for Assistants involves. Self-Awareness This refers to
As an Assistant, it’s essential to observe and analyze any situation quickly, accurately, and without bias. Working in a fast-paced environment can make it challenging to develop critical observational skills. However, using critical observation as an Assistant is crucial. We often work at breakneck speed, spending much of our day
In today’s fast-paced work environment, Assistants often juggle multiple tasks and responsibilities while supporting their Executives and teams. While assisting others is essential, creating autonomy around your work and taking credit for your achievements are equally important. Creating more autonomy around your work helps Assistants step into a more strategic
Change is inevitable, and in today’s fast-paced world, it has become a regular part of our lives, especially in the workplace. Organizations undergo restructuring, roles and responsibilities evolve, and new technologies are introduced, all of which can create an environment of constant change. Learning how to work with constant change
There will be many moments in an Assistant’s career when they’re asked to do something they don’t have time for, doesn’t align with their goals, feels uncomfortable, or simply isn’t appealing. Speaking up in these situations can be challenging, especially without the confidence to advocate for yourself. Learning self-advocacy is
There has never been a better time for Assistants to showcase their leadership skills and gain recognition for the value they bring to their organizations. Assistants are uniquely positioned to lead and influence those around them, demonstrating their ability to drive results and inspire others. Gaining recognition as a leader
Do you know how to handle a high workload in the Assistant Role? As Assistants, we know that managing a high workload comes with the territory. Whether it’s supporting multiple Executives, taking on complex projects, or stepping into more strategic roles, our plates are always full. And that’s before we
I’m sure every Assistant has, at some point, dealt with a colleague who constantly goes to their Executive with every issue, question, and idea before speaking to the Assistant. Am I right? I thought so! Managing colleagues who bypass you to get to your Executive is a common challenge many
According to Jeff Bezos, “Your brand is what other people say about you when you’re not in the room.” While this quote predates the challenges of the past few years, it’s more relevant than ever as professionals navigate the complexities of hybrid work. Developing your personal brand in a hybrid
While working as an Assistant and in the early days of running The EA Campus, if I could avoid confrontation, I would. But to thrive in emotionally charged environments, learn tools and techniques to keep emotions under control. It didn’t serve me well. Why? Because when I did have to
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