Managing Executive capacity is one of those aspects of the job that never makes it into an EA job description, but it takes up most of your day. Let me give you an example: a person has asked for a meeting with your Executive; there is a thirty-minute gap at
Audit your week honestly, and you will probably find that a fair amount of it was never really yours to begin with. Most of us reach Friday with no real sense of where the time went. You were busy from the moment you sat down, answering everything, moving the meetings
Spotting problems before your Executive does is one of the most valuable and often the least noticed things an Assistant can do. Every one of us knows the sinking feeling when we don’t spot a problem. Picture the scene, your Executive forwards an email with a short note attached, something
Being effective in the EA role has very little to do with how busy you look. Most of us know an Assistant who seems to have it all under control. The inbox is at zero by lunchtime, and the calendar is immaculate with nothing ever late. By every obvious measure,
Templates for EAs have saved me more time throughout my career than almost any other tool. When I was supporting Executives, I quickly realised that many of the tasks we manage happen again and again. That is why having a collection of templates for EAs can make such a difference.
Workflow for Executive Assistants is one of those phrases that appears everywhere now, especially in conversations about AI, productivity, operations, systems, project management, and how businesses are trying to work faster with fewer delays. But as EAs, many of us have already been managing workflows for years, even if nobody
An EA operating manual is one of those things many of us mean to create, talk about creating, or have half started in a notebook, OneNote page, Google Doc, or random folder somewhere on our desktop. Then work gets busy, your Executive’s schedule changes before you’ve even had your first
If you’ve been in the EA role for a while, you might be starting to see that the way executives work is changing, and that is shaping what the next generation of Executives expect from their Assistants. The executives we support are changing, and the way they work, communicate, and
AI workslop is already part of how we work as EAs, even if we haven’t been calling it that yet. It’s worth defining it properly from the start, because once you see it, you notice it everywhere. AI Workslop is low-effort AI-generated content that looks polished and complete, but hasn’t
If you have ever tried to explain to someone how something works in your team and found yourself saying, “well first this person does this, then it goes to finance, then legal reviews it, then it comes back to us,” you have already experienced why process mapping matters. As EAs,
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