An EA operating manual is one of those things many of us mean to create, talk about creating, or have half started in a notebook, OneNote page, Google Doc, or random folder somewhere on our desktop. Then work gets busy, your Executive’s schedule changes before you’ve even had your first
If you’ve been in the EA role for a while, you might be starting to see that the way executives work is changing, and that is shaping what the next generation of Executives expect from their Assistants. The executives we support are changing, and the way they work, communicate, and
AI workslop is already part of how we work as EAs, even if we haven’t been calling it that yet. It’s worth defining it properly from the start, because once you see it, you notice it everywhere. AI Workslop is low-effort AI-generated content that looks polished and complete, but hasn’t
If you have ever tried to explain to someone how something works in your team and found yourself saying, “well first this person does this, then it goes to finance, then legal reviews it, then it comes back to us,” you have already experienced why process mapping matters. As EAs,
An effective executive briefing is one of the clearest signs that you are operating as a strategic EA rather than simply keeping things moving. As EAs, we sit close enough to the detail to understand what has happened while our Executive was on a flight, what has built up in
As EAs, when we think about how to create SOPs, we often forget how much operational knowledge we already carry in our heads.We know how our Executive likes their inbox handled, which meetings need prep and which ones do not, who actually needs to be copied on an email, how
The way we approach onboarding new staff has changed dramatically. In 2025, onboarding new staff is about more than paperwork and welcome emails. Hybrid work, AI tools, and new employee expectations mean the process must be intentional, personalized, and well-organized from day one. Executive Assistants play a critical role in
Task crafting for EAs is one of those topics that sounds like something out of a management textbook, but it’s actually something we do all the time, often without realizing it. As Executive Assistants, we’re constantly adjusting, improving, and reshaping the work we do to make it fit better. We
Planning business travel in 2025 is a whole different ball game than it was just a few years ago. We’re not just booking flights and hotels. We’re managing a full experience. One that supports our executive’s goals, reflects company values, and keeps everything running smoothly even when they’re halfway around
We’re hearing it more and more – leaders need to build their personal brand, both inside their organizations and out in the wider world. At the same time, people are craving more transparency and connection from those at the top. That includes the CEOs we support every day. More and
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