Improving information quality is one of the most useful things we can do for our Executive, and EAs are already well placed to do it because so much of the information our Executive relies on comes to us before it reaches them. When the information we receive is accurate and
Creating communication principles with your Executive is one of the most useful things you can do as an EA, and I think many of us would benefit from doing it more formally. Most EAs are already very good at communicating with their Executive, but without clear agreements in place, people
Protecting your Executive’s focus time is a really important part of the EA role, although I think we don’t give it as much attention as some of the others. When our Executive is interrupted throughout the day, they don’t get enough uninterrupted time to think properly about the decisions that
Managing Executive capacity is one of those aspects of the job that never makes it into an EA job description, but it takes up most of your day. Let me give you an example: a person has asked for a meeting with your Executive; there is a thirty-minute gap at
Spotting problems before your Executive does is one of the most valuable and often the least noticed things an Assistant can do. Every one of us knows the sinking feeling when we don’t spot a problem. Picture the scene, your Executive forwards an email with a short note attached, something
If you’ve been in the EA role for a while, you might be starting to see that the way executives work is changing, and that is shaping what the next generation of Executives expect from their Assistants. The executives we support are changing, and the way they work, communicate, and
When your Executive leaves the organization you both work in, it can feel like everything shifts quickly, even if no one, including your Executive, has said anything directly to you. As EAs, we often know what is going on in the organization than most people around us. So when your
An effective executive briefing is one of the clearest signs that you are operating as a strategic EA rather than simply keeping things moving. As EAs, we sit close enough to the detail to understand what has happened while our Executive was on a flight, what has built up in
Trust between an Executive and their EA is rarely built in big, visible moments. It grows gradually through the small, repeatable actions that happen every day. How you handle inbox decisions and follow up on meetings, or how you communicate with your Executive or colleagues when something shifts or goes
In the last few years, we’ve seen a clear shift in the C-suite. A growing number of executives are leaning into harder, faster, more dominant leadership styles. Many Executive Assistants are seeing Alpha Leadership Styles surface more often in the C-suite as the culture around us shifts. The kind that
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